This is a seated event, all seating is unreserved, so we recommend arriving early to secure your preferred spot.

Once you’ve completed your purchase, your ticket will be emailed to you immediately.

Simply save your ticket to your wallet or show your ticket on your phone when you arrive, no need to print anything.

If you haven’t received your ticket, please check your junk or spam folder before contacting us.

Yes tickets can be purchased at the door (subject to availability).

Some venues may offer light refreshments before or after the concert.

External food or drink is not permitted inside the church during the performance.

Each concert lasts one hour with no interval. Doors open 30 minutes before the start time.

Doors open 30 minutes before each performance. We recommend arriving early to pick your seat and soak up the atmosphere before the concert begins.

Late entry is only permitted during applause between pieces, to avoid disturbing the performance. Please arrive on time to enjoy the full concert.

All Candleabra performances feature professional musicians.

Lineups vary by event, but every concert includes experienced players performing to the highest standard.

There’s no dress code — come as you are. However, churches can be cold in winter.

Heating will be on, but we recommend bringing an extra layer to stay comfortable.

Afternoon performances, all ages of children are welcome when accompanied by a parent or guardian and able to behave appropriately.

Evening performances, children aged 8 and older are invited, provided they can remain quietly seated throughout the concert.

For safety reasons, our concerts use realistic LED candles to create the same warm, flickering glow — without the fire risk.

Pets are not permitted, but registered guide dogs and assistance animals are very welcome.

Please contact us in advance so we can reserve a suitable space for you.

Most of our venues are located in town centres with nearby public parking.

Please check your event confirmation email for parking details specific to your concert.

We want everyone to be able to enjoy the Candelabra experience.

We aim to make all our events as accessible as possible. However, some of the historic churches we use as venues have limitations due to their age and architecture, which means full accessibility cannot always be guaranteed.

Tickets are non-refundable.

Booking fees are set by our ticketing partner and are non-refundable.

We ask that guests avoid flash photography and keep their phones silent during the performance.

You’re welcome to take a few quiet photos before or after the concert to remember the evening.